ATTS: Online Purchase Policy

1. Introduction

   Welcome to Assets Training & Technical Services Pte Ltd. We are committed to providing you with a satisfying and secure shopping experience. This Online Purchase Policy outlines the terms and conditions governing your purchases on our website.

2. Ordering
   1. Order Placement: To place an order, add the desired items to your cart and proceed to checkout. You will be required to provide your shipping and billing information and select a payment method.
   2. Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details. Please review this information and contact us immediately if there are any errors.
   3. Order Processing: Orders are processed within 7 business days. You will receive a notification when your order has been shipped, or alternatively, you may opt for self-collection.
3. Payment
   1. Payment Methods: We accept the following payment methods: Credit Card payment via HitPay – Master, VISA, AMEX, Apple Pay, Google Pay, Grab Pay, Pay Now.
   2. Payment Security: All payment transactions are processed securely. We use encryption technology to ensure your payment information is protected.
   3. Pricing: All prices are listed in Singapore Dollars. GST will be applied as required by law, where applicable. We reserve the right to change prices at any time without prior notice.
4. Shipping and Delivery
   1. Shipping Methods: We offer the following shipping methods:
   2. Shipping Costs: Shipping costs are calculated at checkout based on the destination of your order.
   3. Delivery Time: Estimated delivery times are provided at checkout. Please note that delivery times are estimates and may vary due to unforeseen circumstances.
5. Returns and Exchanges
   1. REFUNDS: All sales are final. We do not offer refunds or exchanges for change of mind or incorrect purchases.
   2. DEFECTIVE OR DAMAGED PRODUCTS: In the event that you receive a defective or damaged product, please contact us within 7 days of receiving your order. We will assess the issue and provide a replacement.
   3. CANCELLATION: Once an order is placed, it cannot be cancelled.
   4. By making a purchase with us, you agree to abide by our refund policy as stated above.
6. Customer Service
   1. Contact Us: If you have any questions or concerns about your order, please contact our customer service team at admin@atts-asia.com We are available 8am-5pm/ Monday – Friday.
7. Changes to this Policy

   We reserve the right to update or change this Online Purchase Policy at any time. Any changes will be posted on this page, and the effective date will be updated.

8. Governing Law

   This policy and any disputes arising from purchases on our website will be governed by and construed in accordance with the laws of Singapore.

9. Privacy Policy

   Please review our Data Protection Policy for information on how we collect, use, and protect your personal information.